Terms of Service

1. General

These Terms of Service govern your use of the Velaro online store. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products and Pricing

All product descriptions, images, and prices are subject to change without notice. Prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

3. Orders and Payment

By placing an order you confirm all information provided is accurate. We accept major credit/debit cards, UPI, net banking, and other methods at checkout. Orders are confirmed only upon successful payment.

4. Shipping

Orders are shipped via Delhivery. Delivery timelines are estimates. Velaro is not liable for delays caused by the logistics partner or circumstances beyond our control. See our Shipping Policy for details.

5. Returns and Refunds

Our Refund Policy forms part of these Terms. Please review it for eligibility, timelines, and procedures.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Velaro and may not be reproduced or used without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Velaro shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or services.

8. Governing Law

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in India.

9. Contact

For questions, email us at support@velaro.com.